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 Help and
Support
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Getting Started on ClubCowGoMoo
International online Community.
Please read this page fully before contacting our very busy
customer service departments as most answers to common
questions can be found here.
 Introduction
to ClubCowGoMoo:
There are
literally 1000's of dating, chat, matchmaking and even love making
sites on the internet. So what is different about ClubCowGoMoo?
ClubCowGoMoo is an internet community combining male and
female profiles to assist friendship as well as the usual
interaction with the opposite sex (or same sex for gays and
lesbians). We are a virtual community network.
How
can I benefit by joining?
You can find, love, romance,
increase Your social activities online or even can find out
about a particular country. For example You may be planning a
holiday in Turkey or Greece and want to know what to look out for or
areas to avoid and sights to see.
Some hints
on using ClubCowGoMoo and how it works:OK. Using the ClubCowGoMoo system is
easy! Join quickly and easily by filling in the membership form
click
here. Fill in Your
details (takes two minutes!) and You will instantly receive an
email with Your password to login to ClubCowGoMoo. Once logged
in You will automatically enter "My Page" which is Your private
members area, profile functions and Your statistics will be
displayed. From here You can also upload our photos, change Your
password and edit Your profile.
When
You enter ClubCowGoMoo members area for the first time it is a
good idea to change Your password to something You
can remember easily as all passwords are generated by our Server
random upon initial membership.
How
can I get the most exposure and contact with other
members:
Simple..
all the lists on ClubCowGoMoo including, visitors, female/male
photos and profiles are sorted by the order of last logged in. If
You want the best results from ClubCowGoMoo simply login once a day.
Another good way is to leave messages in people's Guestbooks
and message other members daily.
Please
remember that interactivity is the key!
Did
You know that You can dramatically inprove the amount of
people contacting You by adding at least one
photograph.?
ClubCowGomoo emails
are slightly different than the ones You may be used to. For this
reason please read the following information carefully.
Q.
Why does my email inbox shows more emails then I can see in
there?
A. Your inbox show the total number of messages
sent to You. This includes Your Spam, Favourites, Spam and
Admin email.
Q.Why so many inboxes?
A. When You become
popular the seperate inboxes are designed to help You filter out
emails that You may not consider so urgent.
one good example of
this would be to filter Admin emails that You may not want to
read urgently.
Q. Someone keeps annoying me. Can I block
them?
A. Yes! After reading their first email simply click the
block button provided. Any future emails from this person
will not be received.
Member's
Guestbooks:Your
guestbook is a place where other members can leave You messages upon
visiting Your profile. You can of course edit and delete these
messages should You so wish on Your guestbooks. In return
You can also do the same on their profile guestbooks.
The Guestbook
message form is a java application which may not be supported
by some uncommon or older
browsers.
Visitors:
By clicking the visitors
link when logged will enable You to see who has been viewing
Your profile. This is a good indicator of people who have obviously
shown an interest in Your
profile.
Browsing:After clicking the browse link You will
enter a page of options enabling You to specify a
particular group to browse. For example You wanted to browse
all UK members. Click Male or Female first to narrow Your
browse to just two sexes. then continue by clicking on the United
Kingdom link.
Favourites:
Adding members as Favourites allows You to see
when Your favourite members where last on line or indeed enable You
to see if they are currently online. Every profile that is viewed
contains a Add to Favourites link to enable You to
do this easily.
Uploading
Photo onto Your profile:
In the main member areas (My
Page) is a link allowing You to post up to 5 photos. Once You have
uploaded any photo onto ClubCowGoMoo You will find two links
below DELETE this photo and Make this
photo MAIN). Unless You make one photo the main one Your
photos will not be visible to others.
As
of the 12th of December 2005, we do not allow photos showing
children!
All photos must be approved by a Site
Administrator to ensure no pornographic material is
posted.
Problems
Uploading Photos?
Are You having problems uploading
photos to Your profile because the file size or dimensions are too
big?
Follow these instructions to lower the file size of Your
photographs.
Step 1.
On
Your PC simply open Your photo up Microsoft
Paint.
Step2.
Select [Image]
for the menu bar.
Step3.
From
the [Image] menu select [Stretch / Skew].
Step 4.
You
should have a small pop up window open. Look for the fields showing
inputs for "Horizontal" and "Vertical".
Step
5.
Where You see "100%" in both the "Horizontal"
and "Vertical" fields in the small pop up window simply change the
"100%" to 50% in both the "Horizontal" and "Vertical" fields. This
should hopefully halve the file size.
Step
6.
Now simply Save the image and then upload it to
ClubCowGoMoo as normal and please remember to mark one of Your
photos as "Main"..!!
If
Your photo is something rediculous like 5MB then You may need to
reduce it by more that 50%.
Forgot
Password?
1. Click
here
2. Enter the email address You registered with and the
system will email You a new one.
3. Go to Your REAL email and collect password.
If You are using HOTMAIL or YAHOO email
accounts to register with ClubCowGoMoo or use a spam filter..
Please check Your BULK MAIL folder for Your verification email as
well as Your normal inbox..
How
secure is ClubCowGoMoo Payment system? PayPal is our
authorised online payment merchant with over 89 million users. An
important rule to remember is to look for
https:// instead of http:// at the
begining of the web address in Your browser. Also another thing to
look for is the yellow padlock at the bottom bar of Your web
browser. Of course the padlock can vary from browser to browser so
always look for the https:// before ever submitting any credit
card details.
How can I stop receiving email alerts sent
to my email address?
Periodically we send alerts by
email to notify our members of other members who have shown an
interest in their profile. This is part of the ClubCowGoMoo service.
We cannot alter Your email options manually and it is
ClubCowGoMoo policy to only allow members to modify their profile
options. This is becuase our agents and support team members
are not permitted to enter or view members profiles or emails.
To alter Your alert email options please click here.
To remove
Yourself from the email alert mailing list please click here.
How can I Remove My
Profile:
PLEASE NOTE!
You need to be logged into Your account in order to do this or our
system will not know who You are.
 Remove My Profile
Email
problems during registration?
The ClubCowGoMoo server
will reject emails with more than 25 characters. If You have an
email address with over 25 characters we suggest You get a FREE
Yahoo or Hotmail
email address.
Your
email address may also be rejected for having a double " _ " one
after the other like " __ "
Uploading
Your video profile:
Video clips up to 25MB in .avi
.mpg .mpeg .wmv .avi .mpg .mpeg .wmv
formats can be uploaded onto Your profile from Your members
page by clicking the Upload
Video in the
control panel. Please wait until Your video clip is fully
uploaded where You will be returned to a screen where You can
preview Your video. This is also a good way of confirming successful
uploading.
If You are having problems uploading Your
video profile please check that there are no spaces in the filename
and that the filename does not contain illegal characters
(/,*,\,etc).
Absolutely
No Porngraphy, we will promptly delete any offensive videos and your
account will be BANNED! We also will report any illegal videos such
as child pronography to the POLICE along with You IP number and any
other information we have about You!
Problems
Login In:
If You have tried login in and have failed to
access Your members page and other site features without success
please ensure You have used the right password. If You have
forgotten Your password please do the following.
1. Click here
2. Enter the email
address You registered with and the system will email You a new
one.
3. Go to Your REAL email and collect password.
If You are using HOTMAIL or YAHOO email accounts to
register with ClubCowGoMoo or use a spam filter.. Please check
Your BULK MAIL folder for Your verification email as well as Your
normal inbox..
Should
Your email address not be recognised the chances are Your profile
has been deleted for breaking the terms and conditions to which You
had agreed to before joining.
Tell
me more about VIP membership:
When joining ClubCowGoMoo You automatically become a free
member. This allows You to read email messages and view profiles.
However to access the full functions of ClubCowGoMoo and enjoy the
full benefits of a VIP membership You must first become
a VIP member. This
will enable You to send messages, view who visited You and access to
leave messages on other members guestbooks.
ClubCowGoMoo
has a no rebilling policy. You simply pay for the time You want to
use the site for, then it is up to You to renew should You
wish.
I
wrote You an email to customer services but got no
reply:
There are a few good reasons for this as stated
below. 1. You were rude (This is in breach of our terms and
conditions which You agreed to prior to joining). 2. You are
asking a question or refering to a topic already covered on this
help page. 3. Your email is in a queue and not dealt with
yet. Although we are always happy to help all our
members and prospective members, please read this help page where You will find answers to most common
questions. As per our mutual agreement prior to Your joining
ClubCowGoMoo where by You agreed only to contact our customer
support teams if You cannot find the answer to You question on
this help page. This is to prevent people wasting
the valuable time of our customer services agents with topics
already covered in this help page. ClubCowGoMoo customer services reserves the right not
to respond to enquires already covered in our help pages and to rude or unpolite
emails.
This policy is to ensure we provide a
quicker service to legitimate enquiries to members questions and
enquiries that are not covered by our help pages.
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You may also like to read the
below pages where You may find information to further assist
You with Your enquiries.
Terms | Safety
Advice | Privacy | | |
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